Shipping & Order Processing
We ship items from our location using USPS. Small items are normally shipped via First Class Parcel (Priority Mail optional). Larger items are shipped Priority Mail with insurance. If you would like your order shipped so that someone is required to sign for it, select the option during checkout. Sorry, we do not offer express shipping options. Drop-shipped items may be sent via UPS Ground or FedEx Ground at the discretion of our distributor. International Shipments: Some countries charge duties and/or taxes on shipments - these charges are the responsibility of the buyer. All duties and/or taxes are usually collected by the shipping company prior to final delivery. All international shipments are declared for their full value – no exceptions.
We do not allow for orders to be shipped to an address that is different from your credit card billing address or the address associated with your PayPal, Amazon, or Google account. Sorry for any inconvenience this may cause.
Shipping timeframes: Items shipped from Bob's Automotive Mirrors & More, LLC generally ship within 3 business days of order placement, with many of them shipping out the following business day. Drop-shipped items generally ship within 2-3 business days, oftentimes much quicker. Should an item be on backorder, you will be notified promptly. Thank you for your understanding!
Contact us prior to returning an item. Oftentimes a technical issue with the product can be resolved with a simple email or a replacement part. All returns and exchanges must first be issued an RMA by Bob’s Automotive Mirrors & More, LLC. No returns will be accepted without first contacting us. Shipping & insurance on returns is the responsibility of the buyer; original shipping, insurance, and other charges are not refundable. Returns for which we are not at fault are subject to a minimum 5% restocking fee; drop-shipped items are subject to a 20% restocking fee. For items with free shipping, an additional deduction will be taken to cover the original shipping charges (this is in addition to the aforementioned restocking fees). We reserve the right to deduct additional amounts for damaged or missing items. Items that have been installed or attempted to have been installed are not returnable. We do not accept returns on international orders.